Last Updated: 5 January 2026
1. Returns
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Products are eligible for return within 7 days of delivery.
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Items must be unused, undamaged, and in original packaging.
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Certain items (personal care, customized products, clearance items) may not be returnable.
2. Refunds
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Once the returned item is inspected, refunds will be processed within 7–10 business days.
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Refunds will be credited to the original payment method.
3. Damaged or Incorrect Products
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with images/videos for verification.
4. Non-Refundable Cases
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Change of mind after the return window
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Products damaged due to misuse
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Items without original packaging