PRIVACY POLICY
Agile Commerce – AUORK.COM
Revision Effective & Last Updated: 5 January 2026
OVERVIEW
Welcome to AUORK.COM. As a valued customer, Agile Commerce (“AUORK,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what personal data we collect, how we use it, with whom it is shared, and the measures we take to safeguard it. This Privacy Policy applies to information collected through our website, third-party sources, and our communications with you (collectively, the “Services”).
WHAT PERSONAL DATA DO WE COLLECT?
1. Information You Provide Directly
We may collect personal data when you voluntarily provide it to us, including:
-
Name
-
Shipping and billing address
-
Email address
-
Phone number
-
Payment information (processed securely via third-party payment gateways; we do not store card details)
-
Order details and purchase history
-
Any information you provide when contacting us with inquiries, complaints, or support requests
You may provide personal data when you:
-
Place an order on AUORK.COM
-
Create or manage an account
-
Subscribe to emails or promotions
-
Submit reviews or feedback
-
Contact customer support
-
Interact with us via social media or other communication channels
2. Information Collected Automatically
When you visit or use our Services, we may automatically collect:
-
IP address
-
Browser type and version
-
Device information
-
Pages viewed and time spent
-
Referring URLs
-
Operating system and usage data
We may use cookies, web beacons, pixels, and similar tracking technologies, including those provided by third-party service providers, to collect this information for analytics, performance, and marketing purposes.
3. Information from Third Parties
We may receive personal data from third parties, including:
-
Payment processors
-
Shipping and logistics partners
-
Website analytics providers (e.g., Google Analytics)
-
Advertising and marketing partners
-
Social media platforms (if you interact with us or tag us)
This data is used only in accordance with this Privacy Policy.
HOW DO WE USE YOUR PERSONAL DATA?
We process personal data only when legally permitted and for purposes including:
-
Processing and fulfilling orders
-
Managing payments, shipping, and delivery
-
Communicating order updates and service notifications
-
Providing customer support
-
Improving website functionality and user experience
-
Preventing fraud and securing our Services
-
Marketing and promotional communications (with opt-out options)
-
Complying with legal and regulatory obligations
LEGAL BASIS FOR PROCESSING
We process personal data based on one or more of the following:
-
Your consent
-
Performance of a contract (e.g., fulfilling an order)
-
Legitimate business interests, provided such interests do not override your rights
-
Legal obligations under applicable Indian laws
DISCLOSURE OF PERSONAL DATA
We may share your personal data with:
-
Payment gateway providers
-
Shipping and delivery partners
-
IT, hosting, analytics, and marketing service providers
-
Legal or regulatory authorities when required by law
We do not sell your personal data.
DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards aligned with industry standards to protect your personal data.
However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal data only for as long as necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal and regulatory requirements
-
Resolve disputes and enforce agreements
YOUR CHOICES & RIGHTS
You may:
-
Access, correct, or update your personal information
-
Opt out of marketing communications at any time
-
Disable cookies through your browser settings
Certain transactional or service-related communications may still be sent even if you opt out of marketing messages.
CHILDREN’S PRIVACY
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. Please review their policies separately.
INTERNATIONAL DATA TRANSFERS
Your personal data may be stored or processed in India or other locations where our service providers operate. By using our Services, you consent to such transfers as permitted by law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Agile Commerce
B-18, 1st Floor
Patparganj Industrial Area
New Delhi - 110092
Website: https://www.auork.com
Email: inquiry@auork.com
