Payment Policy

Last Updated: 5 January 2026

At AUORK.COM, we aim to provide a secure, smooth, and transparent payment experience for all our customers. This Payment Policy explains the payment methods we accept and how transactions are processed.

Accepted Payment Methods

We use Razorpay, a trusted and secure payment gateway, to process all payments on AUORK.COM.

Through Razorpay, we accept the following payment methods:

For Indian Customers

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets (as supported by Razorpay)

For International Customers

  • International Credit Cards

  • International Debit Cards
    (Availability may vary depending on country and issuing bank)

All available payment options will be displayed at checkout.

Payment Security

  • All payments are processed through Razorpay’s secure and encrypted platform.

  • AUORK.COM does not store or have access to your card or bank details.

  • Razorpay complies with PCI-DSS security standards, ensuring safe transactions.

Currency & Pricing

  • Prices on the website are displayed in Indian Rupees (INR) unless stated otherwise.

  • For international payments, your bank or card issuer may apply currency conversion charges or international transaction fees, which are beyond our control.

Order Confirmation

  • An order is considered confirmed only after successful payment.

  • Once payment is completed, you will receive an order confirmation email/SMS.

  • If a payment fails but the amount is deducted, it is usually auto-reversed by Razorpay or your bank within 5–7 business days.

Failed or Pending Payments

If your payment:

  • Fails due to technical reasons

  • Remains pending

  • Is deducted but order is not confirmed

Please contact us at inquiry@auork.com with your transaction ID and order details for assistance.

Refunds

  • Refunds are processed according to our Refund & Return Policy.

  • Approved refunds are credited back to the original payment method used during checkout.

  • Refund timelines depend on your bank or payment provider and may take 5–10 business days.

Fraud Prevention

To prevent fraudulent transactions, we reserve the right to:

  • Verify customer details

  • Cancel orders suspected of fraud

  • Request additional verification if required

Such actions are taken to protect both our customers and our business.

Contact Information

For any payment-related questions or concerns, please contact us:

Email: inquiry@auork.com

Address:
Agile Commerce
B-18, 1st Floor
Patparganj Industrial Area
New Delhi - 110092

Website: www.auork.com

Policy Updates

AUORK.COM reserves the right to modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date.